Home/Self Help/Product Support
Self Help/Product Support2020-12-22T23:35:37+00:00
When Will I Get My Agar?2020-12-23T00:02:23+00:00

Agar is our hottest selling product. We try really hard to get orders out within 5-7 days of your order. We’re working on automation to get faster and more consistent service. Please be patient and plan 7-10 days before delivery when ordering! Order in bulk to save on shipping, we eat the shipping cost on anything more than 20 plates! Order 20 or 2000, they ship for the same price.

My Reishi is CONTAMINATED!?!2020-12-22T23:58:20+00:00

Relax – it is totally normal! Reishi expresses brown, black, red and orange discoloration in the substrate as it matures. It also exudes a LOT of metabolites, these are totally normal and part of the fruiting mechanisms. Sit back and allow the kit to mature to your satisfaction! DO NOT DRAIN THE LIQUID! Keep a special eye on the color of the leading edge of growth, as the white edges start to fade into red the mushrooms are maturing and beginning to sporulate soon!

My Lion’s Mane Is Pink/Brown/Yellow/Red?!2020-12-22T23:55:08+00:00

A pink expression in the mycelium within the substrate or the fruiting bodies itself is OK, and generally a sign of a happy grow! Pink tends to express in cooler temperatures and when direct sunlight is applied to the substrates. Do not go out of your way to give most mushrooms light outside of ambient light, I would not recommend direct sunlight but I did want to mention another cause for the pinkness.

Brown can be a sign of dryness or significant over maturation of the mushroom fruiting bodies, keep humidity high for pinning, keep it above 60% for fruiting and you should be fine. Airflow can dry fruiting bodies, if your fruits feel or look dry, they are. Red/orange/rust color is a sign of windburn, windburnt fruits can recover but they will grow irregular.

Yellowing (usually starting at the middle mass of the fruiting bodies towards the top) indicates maturation, you want to harvest before this point for best results, the mushroom is close to sporulation at this point. It’s best to harvest when the teeth form distinct spines. What does this mean? When you can clearly identify teeth, they’re good to harvest. See this post for where I like to harvest.

My Lion’s Mane Looks Like Cauliflower?2020-12-22T23:45:51+00:00

This is a classic symptom of the mushrooms growing in an environment without enough oxygen. Increase oxygen (FAE) to improve structure of your mushroom fruiting bodies. They will be less dense but subsequent crops should be uniform once you dial in your fresh air levels.

If your pins are leggy, stretchy or otherwise less than uniform asymmetrical blobs, consider adding a few more holes, opening your tub more frequently or increasing the run time or frequency of your fans. Your mushrooms should recover but do avoid windburn. See the ‘Why Are My Lions Mane Red?’ point for more.

Where Is My Spawn?2020-12-22T23:40:55+00:00

Some spawns take up to 2 months to colonize, we ship every 2 weeks keeping the most common spawns in stock. If you’d like a specific ship date prior to ordering please email us! Generally the 1st & 15th for spawn shipments.

WHERE THE HELL IS MY πŸ’©?!2020-12-22T23:38:42+00:00

One of my most common questions, this information is listed on the product page for the manure, but if you missed it there here you go:


Manure is bagged and cooking begins Saturday. Cooks are done throughout the weekend and into Monday.

If you order before Saturday morning at 9AM EST, your order will ship the next Monday.

My Kit Is Broken 😭2020-12-22T23:35:08+00:00

DO NOT WORRY! The worst damage ever done to a substrate was a Lion’s Mane kit customer in Texas during the Summer of 2020. A hurricane DESTROYED THE MAIL FACILITY, collapsing on top of the package. It sat for 3-4 weeks in the rubble and was amazingly delivered, but at this point the customer had already received a replacement. I asked them to proceed to fruit, and I’ll be damned if they didn’t have an AMAZING harvest even with such a mangled kit. See the before & after that follows:

These guys got REALLY beat up!These guys got REALLY beat up!

If you are still reading, then I am sorry that some of your substrate got a little beaten up along the way to you, I swear sometimes they use the packages as cushions in the trucks!! This information applies to all substrates!

All of our Colonized Mushroom Fruiting Kits leave fully colonized (all solid thick white) but sometimes they do get beat up and mycelium is easily dislodged from the substrate. That being said the first step is DON’T PANIC or stress! Unless the mail center fell on your block as seen above, I’ve seen much worse!

You can either fruit immediately or give it a few days to re-consolidate and allow the breakage to re-fuse together! Don’t be shy about compressing it together as best you can, and then let it sit in a warm area for a few days, undisturbed.

If you fruit immediately the breakage may allow competitors to get inside the substrate, while it won’t affect first flush you may not get multiple. If you give it a few days and then open the bag, you should be well on your way to multiple flushes of lions mane!

We have a fruit or replacement guarantee if you follow all of our instructions careful and still have not been able to produce mushrooms. In 2020 we had to honor that only a handful of times and we’re hopeful that adjustments to our information and instructions should decrease that to 0 for 2021!

My Plates Have Cracks 😒2020-12-21T11:02:54+00:00

Don’t stress! Send a photo or video to LetsGrow@MycTyson.com with your order number and we’ll take care of you with extras on your next order! We’ll take care of you either way, but in practice I personally take any cracked plates that are noticed during pouring/packing and use them for my own culture work. If the cracks are on the sides and you’re in a hurry, you can use them with reasonable certainty that they will be OK if you use Parafilm to seal the crack. Either way please do not be shy to let us know, we want to take care of you to make sure you get exactly what you paid for!

What’s Floating In My Agar?2020-12-22T23:32:09+00:00

We pump our agar through silicone tubing, sometimes little bits of carbon or agar stick to the sidewalls of these tubes. They can be up to 15 feet long, so needless to say cleaning them is an interesting affair but we try out best. These tubes are cleaned and sterilized alongside our agar.

Still, on occasion you may find specks of brown, black or a creamy, thick color (cooled agar is thicker) that are of no consequence to your experiments. While certainly alarming to see anything in your dishes, you can rest assured that your plates are most certainly clean.

Go to Top